Subscription, Pricing, and Account Management

This guide covers everything you need to know about Teslemetry subscriptions, pricing, and managing your account.

Subscription Overview

Teslemetry uses a per-product subscription model. There is no separate base subscription — you only pay for the Tesla products you want to access.

Subscription Components

See the pricing page for current per-vehicle and per-energy-site rates in your local currency.

Important: Each vehicle and each energy site is billed individually. You can subscribe to any combination of vehicles and energy sites — there is no flat platform fee.

Common Questions

How do I subscribe to Teslemetry?

1. Visit teslemetry.com/login to log in with your Tesla account
2. Go to the Subscription page in the console
3. In the Modify section, select your billing cycle and toggle on the vehicles and/or energy sites you want to include
4. Click Approve Changes and complete checkout through Paddle

How do I add a vehicle or energy site to my existing subscription?

1. Go to the Subscription page
2. In the Modify section, toggle on the vehicle(s) or energy site(s) you want to include
3. Click Approve Changes and complete the checkout process

Each vehicle needs to be individually added and must have the setup steps completed, including installing the Teslemetry virtual key for modern vehicles.

I switched cars. How do I update my subscription to the new vehicle?

If you have replaced a vehicle in your Tesla account:

1. Go to the Subscription page
2. In the Modify section, toggle off the old vehicle and toggle on the new vehicle
3. Click Approve Changes and complete the checkout process
4. Complete the setup for your new vehicle, including:

• Installing the Teslemetry virtual key (for modern vehicles)
• Configuring telemetry fields if desired

Note: Subscriptions cannot be transferred between Tesla accounts.

How do I cancel my Teslemetry subscription?

1. Go to the Subscription page
2. Click Cancel Subscription in the Details section
3. Confirm the cancellation

Cancelling prevents your subscription from renewing at the end of the current billing period. You will retain access until your current period expires.

You can also remove individual vehicles or energy sites from your subscription in the Modify section without cancelling the rest.

Note: If you have command credits, they will remain on your account even after cancellation.

How do I update my payment method?

1. Go to the Subscription page
2. Click Change Payment Method in the Details section
3. Update your payment details through Paddle

Pricing Details

What does the vehicle subscription include?

Each vehicle subscription includes:

• Near real-time Fleet Telemetry data
• Streaming data via Server-Sent Events (SSE) and webhooks
• Fleet API access for that vehicle
• Automatic updates as new data fields are added by Tesla
• Data polling for legacy vehicles (Model S/X before 2021)

What does the energy site subscription include?

Each energy site subscription includes:

• Site data updates every minute
• History updates every 5 minutes
• Fleet API access for that energy site
• Powerwall, Solar, and Wall Connector data where applicable
• Reasonable use of energy commands

Is there a free trial?

Yes. New subscriptions include a 7-day free trial with full access to all selected products, including 500 command credits.

Do I need a subscription to use command credits?

You need at least one vehicle or energy site on your subscription to use the Teslemetry service. Command credits are an additional pay-per-use charge on top of your subscription.

Account Management

How do I delete my Teslemetry account?

To permanently delete your account and all associated data:

1. Go to teslemetry.com/delete
2. Follow the instructions to delete your account

This action immediately ends your subscription, removes all data Teslemetry holds about you, removes any remaining command credits, and cannot be undone.

Can I transfer my subscription to another Tesla account?

No. Subscriptions are linked to a specific Tesla account and cannot be transferred between accounts.

How do I revoke Teslemetry's access to my Tesla account?

You can revoke Teslemetry's access at any time:

1. Visit auth.tesla.com
2. Find Teslemetry in your authorized applications
3. Revoke access

Note: Revoking access does not cancel your Teslemetry subscription. You should cancel your subscription separately through the console.

Related Links

• Teslemetry Pricing Page
• Subscription Page
• Console Documentation
• Initial Setup Guide
• Delete Account

Updated on: 18/05/2026